Platinum Jubilee: South West London NHS Healthcare Options

With thousands in south-west London preparing for a royal outdoor celebration, the NHS remains open for those in need of urgent care.

GPs are offering more appointments, including evenings and weekends, for people with urgent health needs.

Most appointments will be by phone or video visit, but face-to-face appointments are still offered if needed.

The practices will inform their patients how to access urgent medical help between 8 am and 8 pm, with contact information also available on the practice websites.

People can also visit 111 online or call 111 at any time, where they will be asked a few questions about symptoms on the website or speak to a fully trained counselor over the phone.

999 is for emergencies and should only be called if the situation is life-threatening.

Dr Vasa Gnanapragasam, Merton’s main GP, ​​said: “Many of us enjoy being outside in warmer weather with family and friends, but none of us want that to be marred by the need for medical treatment.

“So whether you’re throwing a Jubilee block party or spending the day with family and friends, it’s important to take simple precautions like drinking plenty of water, using high-factor sunscreen, and remembering to take medication to allergy if you have need.

“Taking these simple steps will help avoid preventable illnesses and I would like to wish everyone a fantastic weekend of joyous celebrations.”

Dr Gnanapragasam said: “NHS services continue to be very busy, and you can also help us by using 999 only in emergencies for life-threatening situations such as chest pain, fainting, a serious injury or if you think you are having a race

“If you think you need help but aren’t sure where to go, contact NHS 111 first, by phone or online.

If someone is struggling with their mental health they should seek help through the 24/7 crisis lines: for Kingston, Richmond, Merton, Sutton or Wandsworth call 0800 028 8000.

For Croydon call 0800 731 2864 (Option 1)

Below is a list of health care services available during the Platinum Jubilee bank holiday:

If you need urgent medical care

• If it is a life-threatening emergency, call 999

• If you are told to go to the hospital, you must go.

The NHS will help you get the care you need.

If you need urgent mental health care  

• For Kingston, Richmond, Merton, Sutton or Wandsworth, call the 24/7 crisis line at South West London St George’s 0800 028 8000 – /mental- health support line

• For Croydon, call South London and Maudsley NHS Foundation Trust on 0800 731 2864 (Option 1)

If you need the advice of a pharmacist

• For minor medical issues, not related to the coronavirus, many local pharmacies will be open and able to help this weekend, although their opening hours may be different.

• Several pharmacies in London will be open for longer hours. Find a pharmacy at If you think you need urgent dental treatment

• Call your dentist

• If you can’t reach your dentist, or don’t have one, use the NHS 111 online service or call if you can’t connect.

• If an appointment is necessary, it will be made at an urgent dental care center.

If you or someone you live with has symptoms of coronavirus

• Stay home and visit for health advice • Do not go to your GP practice, pharmacy or emergency room

• If your symptoms worsen or you feel you cannot manage them at home, visit the NHS111 online coronavirus service. Call 111 if you can’t connect or have been told to do so.

If you think you need the advice of a GP

• GP services are available this bank holiday weekend

• Contact your practice online or by phone to be evaluated

• If your practice is not open but an appointment is necessary, you will be informed of the next steps.

Your appointment may be at another nearby service.

coronavirus vaccine

• Vaccine clinics remain open across South West London, details available here:

• Vaccines are available for:

• 1st and 2nd dose for people from 5 years old

• boosters for people over 16 years, plus children at risk from 12 to 15 years

• Spring boosters for people 75 and older, plus people 12 and older with a weakened immune system

• Additional primary doses for people with severely weakened immune systems 12 years of age and older.

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